Terms and Conditions

Terms and Conditions of Use

Last updated: August 8, 2025

1. Introduction

Welcome to MOODSTORIES.EU, the official online platform operated by MOODSTORIES OU, a company incorporated and operating under the laws of Estonia. By accessing or using any part of our website, you accept and agree to be bound by the terms and conditions set forth herein. If you do not agree to these terms, you should not use our site or services.

We are committed to providing a safe, secure, and respectful online experience. Please take the time to read this document carefully to understand your rights and obligations as a user of our site.

2. Company Details

MOODSTORIES OU is a limited company registered in Estonia and operates the website moodstories.eu. All transactions and operations on this site are managed by MOODSTORIES OU.

3. Eligibility

Our services are intended for individuals 18 years or older, or those under supervision of a guardian. By using our website, you confirm you meet these criteria.

4. Use of Website and Services

You may use our site only for lawful purposes. You agree not to:

  • Violate any local or international law
  • Send promotional material without consent
  • Impersonate MOODSTORIES or others
  • Disrupt the experience of other users

5. Intellectual Property

All content on the site is the property of MOODSTORIES OU or its suppliers and protected under copyright law. Unauthorized use is prohibited.

6. Pricing, Orders & Payments

All prices are in EUR and include VAT where applicable. Orders are subject to confirmation. Payments must be made at checkout using available methods.

7. Shipping & Delivery

We deliver within the EU. Estimated delivery times may vary due to external factors. We aim to communicate clearly about any delays.

8. Right of Withdrawal

You may withdraw from a purchase within 14 days. Items must be returned unused, in original packaging. Refunds are processed within 14 days of receipt.

9. Warranty and Liability

All products include a 2-year legal warranty. In case of defects, you may request a replacement, repair, or refund. We are not liable for indirect damages.

10. Privacy and Data Protection

We comply with GDPR and protect your personal data. See our Privacy Policy for more details.

11. Governing Law and Dispute Resolution

These Terms are governed by Estonian law. Disputes should first be addressed through good faith negotiation or submitted via the EU ODR platform.

12. Contact Information

If you have any questions, please contact us at: order@moodstories.com